Virtual care is exhausting. Here are 3 things doctors should do before every online visit to practice telehealth more efficiently:
1. Get photos of the condition Tell the patient to take a few photos of their condition and send them to you beforehand. Most skin conditions can be immediately diagnosed from a photo.
2. Obtain medical history Ask the patient to provide details about their symptoms and any previously tried & failed treatments ahead of time. This way you can spend the time with the patient reviewing their diagnosis and treatment plan instead of documenting the complaint.
3. Collect a visit fee Have the patient pay for their share of the visit with a credit card before you evaluate the condition. No more chasing patients for uncollected fees.
Obtaining this information prior to a telehealth visit requires substantial legwork by your staff. HealthLens does it automatically.
Patients seeking home phototherapy no longer have to wait weeks to be seen by a dermatologist. Through a new partnership between HealthLens and Daavlin called DaavlinDirect, patients can hop on a computer or smartphone and connect with a board-certified physician in their state from the privacy of their home.
Within 1-2 business days, their physician will respond with a diagnosis and treatment plan, which includes a prescription and statement of medical necissity for qualified patients.
To learn more about how DaavlinDirect is improving patient access to home phototherapy, click here.
In cities like Los Angeles, there are thousands of doctors that a patient can choose from for an acne evaluation. The patient can read some reviews online and select a doctor in their city that fits the preferences.
When they call the office, the receptionist is able to fit them in at the end of the following day due to a cancellation. Sounds great, right? There is only one thing standing between them and their appointment, traffic.
Rather than endure the misery of idling in rush hour traffic for an hour, wouldn’t it make more sense to take a few photos of their acne with a smartphone and send it to a local dermatologist via HealthLens’ secure telemedicine platform? More and more patients are starting to think so.
So before you book an office appointment for 4 pm across town, consider using HealthLens to have your skin condition evaluated online by a doctor of your choosing. These online visits are covered by most insurances and patients typically get a diagnosis and treatment plan within 2 business days. If the treatment plan includes a prescription, that prescription is sent directly to the patient’s pharmacy.
Last year, HealthLens say an array of patients using its platform to connect with their provider remotely. Many of the online visits were for skin checks; however, there were a number of other use cases that presented themselves throughout the year. As more patients use HealthLens, we expect to see even more interesting cases from patients all over the world.
Last year a patient traveling through India was able to connect with his dermatologist in San Jose. HealthLens offered a prompt response to his concern about a newly developed rash.
The oldest patient treated on HealthLens was 81 years old and she used her iPad to submit the visit without the assistance of anyone. HealthLens saw a number of Medicare patients use the service even though Medicare does not cover store and forward telemedicine….yet. These Medicare patients often cited the convenience of not having to travel to the doctor’s office as the main reason for using HealthLens.
The youngest patient treated on HealthLens was 10 years old. This girl, with the help of her mother, was able to submit a virtual office visit to her doctor. HealthLens also connected hundreds of college students with the doctor they grew up visiting.
2016 showed steady growth both HealthLens and for the telemedicine market. Many HealthLens patients are continuing to use the platform over and over again. 2017 promises even more growth as more people are warming up to the idea of visiting their doctor online. HealthLens is excited to help facilitate this connectivity with the providers that patients know and trust.
One of the most appealing aspects of travelling is that it takes you out of your comfort zone and exposes you to new things – new sights, new foods, new people, and coincidentally, new hazards. No matter where you go or how many precautions you take, there is always a chance you will need medical attention at some point during your adventure.
Many countries that cater to tourists have clinics where you can stop in and get your ailment diagnosed and treated. These clinics, for the most part, are tolerable and usually resolve the issue. However, nothing beats the security and assurance of having your family doctor poised to offer their professional advice at a moment’s notice. Sound too good to be true? It’s not. Nowadays, telemedicine is connecting patients with their doctors wherever there is wifi. For patients who want to connect with their own doctors, they choose HealthLens.
From Kathmandu to Ko Phi Phi, patients have been using HealthLens to get their symptoms evaluated by their doctors in the United States. It’s quick and HIPAA compliant, but most importantly, it lets the patients continue on their adventures.
If you are travelling this summer, don’t forget to bring HealthLens along for the journey. Your doctor will always be just one online visit away.