Get started with your online visit
for home phototherapy

Pre–Visit Checklist

  • Take several photos of your condition, including a close-up
  • Take a selfie
  • Take photos of your insurance card (front & back) if you have health insurance
  • Save all photos to the computer or device you will use to submit the online visit

How It Works

1. Create Account
Provide some basic information about yourself and your medical history.

2. Submit Online Visit
Upload photos of your condition and answer some questions about your symptoms and treatment history.

Your physician will review your information and respond within 1–2 business days.


3. Receive Treatment
If your physician decides home phototherapy is right for you, a prescription and statement of medical necessity will be automatically sent to Daavlin. A Patient Account Specialist from Daavlin will verify your insurance coverage and contact you to discuss your options for purchasing your device.

If you have any questions about your diagnosis, treatment plan, or prescription, you can message your physician directly through HealthLens.


Frequently Asked Questions

What is HealthLens?
HealthLens is a store-and-forward, or asynchronous telemedicine platform that has connected thousands of patients seeking treatment with a licensed physician in their state for an online medical visit.

Does submitting an online visit guarantee a prescription for home phototherapy?
No, a prescription is not guaranteed, as it is up to your physician to determine the appropriate treatment for your diagnosis.

Does the online visit require a video-chat, phone call, or an office visit with the physician?
No, the online visit works like email. You can submit the online visit at your convenience and your physician will respond within 1-2 business days.

How will I be notified when my physician has diagnosed my online visit?
You will receive an email from HealthLens with instructions for viewing your diagnosis and recommended treatment plan.

Do I have to purchase the phototherapy device my physician prescribes?
No, there is no obligation to purchase a device before or after you speak with Daavlin. For more information about Daavlin’s Terms & Conditions of Sale, click ​here​.

Is my information safe?
Yes, your medical history and photos are securely stored in compliance with federal healthcare regulations known as HIPAA.

Home Phototherapy Information