Virtual care is exhausting. Here are 3 things doctors should do before every online visit to practice telehealth more efficiently:
1. Get photos of the condition
Tell the patient to take a few photos of their condition and send them to you beforehand. Most skin conditions can be immediately diagnosed from a photo.
2. Obtain medical history
Ask the patient to provide details about their symptoms and any previously tried & failed treatments ahead of time. This way you can spend the time with the patient reviewing their diagnosis and treatment plan instead of documenting the complaint.
3. Collect a visit fee
Have the patient pay for their share of the visit with a credit card before you evaluate the condition. No more chasing patients for uncollected fees.
Obtaining this information prior to a telehealth visit requires substantial legwork by your staff. HealthLens does it automatically.
Find out how to take the administrative headaches out of telehealth by scheduling a call with HealthLens today.