In 2010, we launched a telemedicine platform with the vision that expert dermatological care could be offered to patients online. With a simple website and a handful of trusted dermatologists, we introduced hundreds of patients to the budding concept of telemedicine. Patients who were willing to give telemedicine a try soon became avid supporters of the website. They had their friends and family forgo the inconvenience of a traditional office visit for the convenience of online care. As telemedicine became more common, other specialists and primary care physicians began inquiring about how to implement telemedicine into their practices.
So we went to work and developed a multi-specialty telemedicine platform that enables all providers to evaluate their patients online in a manner that is covered by insurance. We added a native, HIPAA compliant messaging app so patients and providers could communicate securely. We instituted a payment process that makes collecting payments and issuing refunds effortless for office staff. Finally, we partnered with the leading e-prescription network so our providers can quickly and reliably send prescriptions to any pharmacy the patient wishes.
After several years of tests and improvements, we launched our 2nd generation service – HealthLens.com, a multi-specialty telemedicine platform that has been trusted by thousands of satisfied providers, staff, and patients.
