It was very convenient, easy to work with, and very effective. It saved us the time that we would have spent if we had to go to the doctor's office. Please keep this option available for post-pandemic times.
I was able to have a visit with my provider while remaining in my home. Additionally, my provider was able to correspond with me following my visit, to answer questions and provide further guidance.
The ease of being able to upload pictures from home and have a prescription to begin treating the condition within 48 hours. HealthLens was perfect for dermatology!
Such a relief to be able to have a doctor visit remotely during COVID-19 with a dermatologist who has been a big help and whose guidance I trust versus a service seeing a doctor I haven't visited before.
The doctor is always timely and very responsive to questions and needs. Really appreciate his help and quickness!
Everything. Efficiency. Very effective interaction with the doctor.
HealthLens is a HUGE time saver. This would have been several days to schedule an appointment, show up to an appointment, and then get a diagnosis & prescription.
The site is easy to use and the treatment instructions from the provider were straightforward.
Easy to connect with a doctor and receive sound advice quickly.
I liked how easy it was to talk to a doctor and start treatment for my acne.
Easy to use and communicate with my doctor.
Convenient! I got a quick response from my doctor and started my treatment the same day.
I didn’t have to wait 2 months to be seen by a doctor in the office.
Ease & efficiency for the end-user.
The HealthLens visit established us as a patient, which allowed for an earlier in-person visit and the necessary treatment. Our daughter is now almost completely healed.
Quick answer and results.
It's easy. Dr. Schmidt replies promptly. He is clear about what can be treated via online visits and what requires in-person visits. And his advice worked!
So easy! No face-to-face interaction with my doctor needed!
I appreciated hearing from my doctor so quickly!
I am always on the road. Last month, my prescription ran out. I contacted my doctor using HealthLens and he sent a refill to the pharmacy next to my hotel.
Very fast and effective service!
I didn't have to drive anywhere or risk exposure to Covid.
Ease of use and quick communication.
I was so thankful that this option was available! After multiple visits to my general physician that did nothing I was very frustrated, thank you for the help and having the HealthLens option.
I was able to get help same day without going in with 2 kids.
Quick & efficient!
HealthLens made it quick and easy to get the prescription I needed when I broke out in a bad case of poison oak.
Not having to come into the office, ease of use, accuracy of diagnosis.
I was able to receive an opinion from my doctor without traveling over an hour to his office.
Ability to reach the doctor without making an appointment.
Covenient, quick and effective!
The provider got back to me quickly with clear information and recommendations.
Quick, easy, and convenient especially given my situation of seeing the doctor for the same issue he’s treated me for in the past.
It was very convenient! I live about an hour away so I liked being able to just get a diagnosis from online!
Very quick response, concise and clear steps forward for treating my diagnosis.