HealthLens obtains photos, medical history, and insurance details from the patient ahead of time so you have everything you need to diagnose the visit when it is convenient for you.
Step 1 - New Visit Notification
Patients click the “Start Online Visit” button on your website. They complete the HealthLens visit intake form which obtains condition photos, medical history, insurance, and payment. You are notified and can review the visit at your convenience.
Step 2 - Diagnosis & Treatment
Select a diagnosis and then use the patient instruction templates and integrated e-Rx tool to create a treatment plan with just a few clicks. If you have follow-up questions or want to schedule a video call, you can securely message the patient through HealthLens.
Step 3 - Payment & Insurance
After you complete the visit, your billing team immediately receives a visit report with a copy of the patient’s insurance card so they can bill the patient’s plan. You never have to chase down copays or coinsurance because payment for the patient’s responsibility is obtained when the visit is submitted.
