Online Diagnosis and Treatment

Welcome to HealthLens!

Dermatology Associates of the South Bay is now treating patients online.

Submit “virtual visits” and prescription refill requests through HealthLens’ secure telemedicine platform.

This service is for Existing Patients Only. If you have never been seen by Dermatology Associates of the South Bay before, please call our office to schedule an appointment.

How it Works

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Step 1: Sign up

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Step 2: Submit a “Virtual Visit”

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Step 3: Receive treatment

Have your condition evaluated in three easy steps.

1. Sign Up

Fill out a brief questionnaire regarding your medical history then select a provider and pharmacy.

2. Submit a “Virtual Visit”

Answer a few questions and upload 1–3 sharply focused photos of your condition. Photos should show the location and the features of the condition. See examples here.

Photos can be uploaded directly from your smartphone or transferred to your computer and uploaded from there.

3. Receive Treatment

Once a “virtual visit” is submitted, your provider will respond within 48 business hours with a diagnosis and treatment plan. If your treatment plan includes a prescription, it will be automatically sent to your pharmacy.

If, for any reason, you cannot take that prescription, simply notify your provider by using the built–in messenger.

If your treatment plan requires an office visit for further tests or a procedure, your provider will instruct you to make an office appointment and you will receive priority scheduling.