Online Diagnosis and Treatment Now

Welcome to HealthLens!

Ralph Massey, MD, is now treating patients online.

Submit “virtual visits” and prescription refill requests through HealthLens’ secure telemedicine platform.

How it Works

1

Step 1: Sign up

2

Step 2: Submit a “Virtual Visit”

3

Step 3: Receive treatment

Have your condition evaluated in three easy steps.

1. Sign Up

Fill out a brief questionnaire regarding your medical history then select a provider and pharmacy.

2. Submit a “Virtual Visit”

Answer a few questions and upload 1–3 sharply focused photos of your condition. Photos should show the location and the features of the condition. See examples here.

Photos can be uploaded directly from your smartphone or transferred to your computer and uploaded from there.

3. Receive Treatment

Once a “virtual visit” is submitted, your provider will respond within 48 business hours with a diagnosis and treatment plan. If your treatment plan includes a prescription, it will be automatically sent to your pharmacy.

If, for any reason, you cannot take that prescription, simply notify your provider by using the built–in messenger.

If your treatment plan requires an office visit for further tests or a procedure, your provider will instruct you to make an office appointment and you will receive priority scheduling.