Dermatologists who offer video-visits are now turning to HealthLens to attract new patients during COVID.
The primary reason new patients use HealthLens is they did not want to wait days or weeks for the next available video-visit with their dermatologist.
HealthLens gives patients the option to submit a store-and-forward visit to a dermatologist in their state and get a diagnosis in less than 2 business days. Frequently, treatment requires an office visit, resulting in a new, long-term customer for the practice.
To date, HealthLens has connected thousands of new patients with dermatologists in their area for quick, secure online visits that are covered by insurance.
If you find your patient base is shrinking due to COVID, HealthLens can help!
The operational costs of video-based telehealth solutions are “huge” according to Nathaniel Lacktman, a healthcare lawyer who specializes in telemedicine. “It’s called friction” because coordinating the scheduling between patient and physician availability can be “a real pain.”
To combat the inefficiencies of video visits, larger healthcare organizations like Kaiser Permanente employ asynchronous telehealth solutions to triage patients online without draining their providers’ capacity.
The advantages of store-and-forward telemedicine can also be realized by private practices. According to one office manager from Los Angeles, “By offering both store-and-forward and video visits, we have been able to grow our patient base by 17% during COVID. New patients tell us they did not want to wait weeks for the next available video visit with their regular doctor or they did not feel comfortable going into the office.”
COVID-19 has made telehealth an essential component of dermatological care. The sudden shift to virtual care has left many dermatology practices scrambling to figure out the best way to handle their Accutane patients online.
Other practices have turned to HealthLens for help.
HealthLens is the only store-and-forward telemedicine platform with an integrated Accutane workflow for managing isotretinoin patients with telehealth. The entire workflow is simplified down to a four-step process that is easy for both female and male patients to follow.
How It Works
The patient submits an online visit with acne photos and history of present illness (HPI).
The dermatologist recommends isotretinoin and uses HealthLens’ file-sharing tool to send the patient the required iPledge guide & consent forms. Male patients also receive a lab slip at this point.
The patient submits a second online visit with the completed forms & other information required by their doctor. Female patients submit a photo of their home pregnancy test.
The dermatologist registers the patient with iPledge.
If the patient is female, the dermatologist again uses HealthLens’ file-sharing tool to send them a lab slip for the required blood work due in 30 days.
For male patients, the doctor prescribes isotretinoin with instructions for starting the medication through Healthlens’ integrated eRx tool.
Female patients submit a third online visit with a statement acknowledging they have completed the required lab work and iPledge questions 30 days after the second online visit.
The dermatologist uses HealthLens’ eRx tool to prescribe isotretinoin to the female patient with instructions for starting the medication.
Every 30 days, the patient submits an online follow-up visit so their dermatologist can update their iPledge status and issue a refill. Female patients include a photo of their home pregnancy test with their clinical photos.
HealthLens’ Automated Follow-Up feature allows the physician to schedule an online follow-up with just a click.
HealthLens’ integrated Accutane workflow eliminates the stress of managing your isotretinoin patients online. In fact, many dermatologists report that it is easier to manage their isotretinoin patients on HealthLens than in their office.
Virtual care is exhausting. Here are 3 things doctors should do before every online visit to practice telehealth more efficiently:
1. Get photos of the condition Tell the patient to take a few photos of their condition and send them to you beforehand. Most skin conditions can be immediately diagnosed from a photo.
2. Obtain medical history Ask the patient to provide details about their symptoms and any previously tried & failed treatments ahead of time. This way you can spend the time with the patient reviewing their diagnosis and treatment plan instead of documenting the complaint.
3. Collect a visit fee Have the patient pay for their share of the visit with a credit card before you evaluate the condition. No more chasing patients for uncollected fees.
Obtaining this information prior to a telehealth visit requires substantial legwork by your staff. HealthLens does it automatically.
Our team at HealthLens has been working around the clock helping medical practices, big and small, launch their own telemedicine services.
Thus far, online visits powered by HealthLens have helped thousands of patients receive online care from their own doctor without risking their health and safety. The online visits also help doctors sustain their practices.
Learn more about what HealthLens can do for your practice during the coronavirus pandemic.
Patients seeking home phototherapy no longer have to wait weeks to be seen by a dermatologist. Through a new partnership between HealthLens and Daavlin called DaavlinDirect, patients can hop on a computer or smartphone and connect with a board-certified physician in their state from the privacy of their home.
Within 1-2 business days, their physician will respond with a diagnosis and treatment plan, which includes a prescription and statement of medical necissity for qualified patients.
To learn more about how DaavlinDirect is improving patient access to home phototherapy, click here.
The short answer is your dermatologist’s office. Buying skincare products from your doctor guarantees you are getting the products you need for your skin and those products are authentic.
With the ubiquity of online shopping, you can now find almost any skincare product on dozens of websites. Many of these websites are legitimate businesses with professional standards. Many are not. These sites may offer free shipping or a money-back guarantee to trick you into thinking they are legitimate but the products they ship can be counterfeit, stolen, or expired.
A quick Google search will yield hundreds of horror stories of patients duped into buying and using illegitimate products they thought were real. The consequences range from mild burning to lasting injuries.
Buying products from your doctor’s office used to be very inconvenient. The good news is the inconvenience of buying skincare products from your doctor is a thing of the past.
If your doctor uses HealthLens, you can now buy all the products they carry in their office on HealthLens. Every order comes with free shipping and sales tax is included in the product’s price. It’s the convenience of online shopping but with the personalization of a 1-on-1 consult with your skincare specialist.
Go to HealthLens.com today to visit your doctor online and buy the products you need.
As the days get shorter and colder, your skin is very susceptible to the changes in the environment and can damage easily. Here are 6 easy skin care tips that should help you and your skin survive this winter.
6. Moisturize More
As the seasons change, your skin care products may need to change as well. Your skin dries out very easily in cold weather. Consider upgrading from a moisturizing lotion to an oil-based ointment. The ointment will help seal in more moisture than a lotion.
5. Stay Hydrated
Just because it’s not 85 degrees out anymore does not mean you should cut back on your water intake. When it’s cold outside, it’s easy to forget to stay hydrated. Dehydration affects your whole body, not just your skin so your whole body will benefit from maintaining adequate hydration.
4. No Super Hot Showers
Nothing feels more soothing than a long hot shower on a cold winter morning. While this may feel great, the prolonged exposure to hot water depletes your skin of essential lipids and oils that maintain your skin’s moisture naturally. In lieu of a long, hot shower, consider a quick, warm one.
Bundling up in your coziest sweats and spending the day on the couch under a blanket is a fantastic way to spend a cold winter day, but don’t forget your exercise. Exercise is not only a great way to stay in shape, but sweating clears your pores and improves blood circulation, which helps deliver essential nutrients to your skin.
2. Don’t Forget Your Sunscreen
Like staying hydrated, using sunscreen is not just a summer sport. Sunscreen is one of the best ways to protect your skin. Most moisturizers already have sunscreen in them so make sure to choose one with a high SPF rating and apply it before you head out in the sun. Furthermore, ski slopes are a hotbed for sunburns. When you’re hitting the slopes this season, make sure to be wearing more protection on your head than just a helmet.
1. Visit a Dermatologist
Nobody has better skin care tips than your skin care specialist. Make sure to visit your dermatologist this winter for the latest recommendations. If you’re too busy to make into their office, try visiting your dermatologist online with HealthLens and create the perfect treatment plan for the winter.
In cities like Los Angeles, there are thousands of doctors that a patient can choose from for an acne evaluation. The patient can read some reviews online and select a doctor in their city that fits the preferences.
When they call the office, the receptionist is able to fit them in at the end of the following day due to a cancellation. Sounds great, right? There is only one thing standing between them and their appointment, traffic.
Rather than endure the misery of idling in rush hour traffic for an hour, wouldn’t it make more sense to take a few photos of their acne with a smartphone and send it to a local dermatologist via HealthLens’ secure telemedicine platform? More and more patients are starting to think so.
So before you book an office appointment for 4 pm across town, consider using HealthLens to have your skin condition evaluated online by a doctor of your choosing. These online visits are covered by most insurances and patients typically get a diagnosis and treatment plan within 2 business days. If the treatment plan includes a prescription, that prescription is sent directly to the patient’s pharmacy.