FAQs: Security

FAQ Categories

1. General
2. Profile
3. Visits
4. Diagnosis & Treatment
5. Payments
6. Security & Confidentiality
7. Insurance

• Is HealthLens HIPAA compliant?

  Yes. HealthLens meets all HIPAA security compliance requirements. Your medical information is ONLY accessible by you, your provider, and your provider’s designated staff.

• What confidentiality measures have been taken to protect patient data?

  HealthLens meets all HIPAA confidentially measures, such as advanced encryption and firewalls to prevent unwanted intrusions.

• Is my credit card information secure?

  All credit card payments are handled by Stripe, a leading payment processing system. Stripe has been audited by a PCI-certified auditor, and is certified to PCI Service Provider Level 1, the most stringent level of certification available. More on Stripe security here.