FAQs: Security

FAQ Categories

  1. General
  2. Profile
  3. Visits
  4. Diagnosis & Treatment
  5. Payments
  6. Security & Confidentiality
  7. Insurance
  • Is HealthLens secure?

    Yes. HealthLens meets all HIPAA security compliance requirements. Your information is ONLY accessible to you and your provider.

  • Who will have access to the information I submit?

    Your information is stored in an encrypted manner. It can only be accessed by you and your provider.

  • Is my credit card information secure?

    Your credit card is handled by Stripe.com, a leading payment processing system that meets the highest security standards. Stripe has been audited by a PCI-certified auditor, and is certified to PCI Service Provider Level 1, the most stringent level of certification available. More on Stripe security here.

  • What confidentiality measures have been taken to protect patient privacy?

    HealthLens uses advanced 128 bit encryption and firewalls to prevent unwanted intrusions.