FAQs: Visits

  • What happens to a partially completed visit form?

    Visits that are not submitted after 7 days will be deleted for security reasons.

  • How many conditions can I inquire about in a visit?

    Your provider will only evaluate one condition per visit so be very specific with your photographs and description. If you have multiple conditions, please create a visit for each condition.

  • How many photos can I upload per visit?

    You can upload up to 5 photos of your condition when you first submit the online visit. After the visit is submitted, you can upload an additional 3 photos if requested by your provider.

  • How do I know if my provider has received my inquiry?

    You will be notified by email soon.